INSIGHT EARLY LEARNING
Privacy Policy
Introduction
Insight Early Learning (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Collection of Personal Information
We collect personal information that is necessary for providing our early learning services. This may include, but is not limited to:
- Names and contact details of parents or guardians
- Names, birthdates, and health information of children
- Emergency contact details
- Records of communications with parents or guardians
- Payment information
How We Collect Information
We collect personal information directly from you through:
- Enrollment forms
- Our website and online forms
- Email and phone communications
- In-person interactions at our centres
Use of Personal Information
We use the personal information we collect for purposes including:
- Providing early learning and childcare services
- Communicating with parents or guardians about their child’s progress
- Managing enrolments and attendance
- Ensuring the health and safety of children
- Processing payments
- Complying with legal obligations
Disclosure of Personal Information
We may disclose personal information to:
- Regulatory authorities as required by law
- Medical professionals in case of emergency
- Our service providers (e.g., IT, payment processing) who assist us in operating our business
- Third parties with your consent or as otherwise permitted by law
Protection of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:
- Secure storage systems
- Restricted access to personal information
- Regular staff training on privacy obligations
Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you and your child and to request corrections if you believe the information is inaccurate, incomplete, or out of date. To make a request, please contact us using the details provided below.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you can make a complaint by contacting us. We will respond to your complaint within a reasonable timeframe and take steps to address your concerns.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect when posted.
Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:
Insight Early Learning
Email: hr@insightel.com.au
